New Arrivals

Absolutely. While a full-size crib offers more room and longer use, a bedside sleeper makes feeding, soothing, and monitoring easier during the newborn months. The bedside bassinet from Grownsy bridges that gap by converting from a standalone sleep space into a height-adjustable bedside setup, giving you crib-like independence with closer access.

We recommended that put your baby in a swing for no more than 20 to 30 minutes at one time. Baby rocker swing from Grownsy is designed for short periods of soothing and supervised awake time, not for routine or long-term sitting, so take your little one out if they slump, fuss, overheat, or fall asleep.

Absolutely. Compared with hand washing, dedicated spray jets can reduce repetitive scrubbing and provide a consistent cycle; Unlikely a traditional dishwasher, a countertop unit is actually portable, which keeps feeding gear together and adds baby-focused programs. The 24,000 Pa system and 26 jets of Grownsy Baby Bottle Washer target bottle interiors, nipples, and accessories, helping you free from repeat households.Here are more details to help you gain more insights.

Replacement-part availability varies by product model and the specific component you need. Please contact Grownsy Customer Support at (service@grownsy.com) with your product name, model number, order number, and a photo of the part. Our team will check availability and recommend the appropriate solution, which may include a replacement part or other warranty support.

Both options can be convenient, but purchasing directly from official website gives you access to Grownsy’s direct customer support, official website promotions, and 1-year limited warranty.
If you purchase through Amazon or another retailer, order assistance, returns, and warranty service are generally handled according to third-party platforms policies. We recommend you to choose the official website since direct Grownsy after-sales support is considerable.

All Grownsy products purchased through our official website are covered by a 1-Year Limited Warranty. Additionally, the warranty timeline starts directly on the Order Date of your purchase. This warranty applies exclusively to orders placed on grownsy.com.

If you purchased your Grownsy items through third-party platforms or authorized retailers, please ask the original seller directly for warranty assistance.

We offer a 30-day conditional return policy for eligible items (not an unconditional money-back guarantee).

• Standard Returns (Non-Defective):Condition: Items must be unused, unwashed, unassembled, and in original packaging with all accessories included. Fees: Subject to a 20% restocking fee. Customers are responsible for return shipping costs.
• Defective, Damaged, or Incorrect Items: If verified, eligible for a replacement, partial refund, or full refund at no extra cost.

• Standard shipping typically takes 6-8 business days (excluding weekends and holidays), calculated from the date the package leaves our distribution center.
• For remote or rural areas, delivery may require additional time, up to 20 business days. Please note that shipping time-frame may be delayed due to factors beyond our control, including but not limited to holidays, severe weather, pandemics, carrier disruptions, wars or supply chain issues.

• You can contact with Grownsy Customer Support (service@grownsy.com) as soon as possible when you need to change your address, correct your order details, or request a cancellation. Orders can be canceled for a full refund before they are shipped, although changes depend on whether processing has already begun.
• However, once an order has been processed or shipped, it can no longer be canceled, and address changes may not be possible.

You will receive a shipping confirmation email with tracking information when your order has been dispatched. Use the tracking link in that email to view the latest delivery updates. If you did not receive a tracking number or the information appears incorrect, contact service@grownsy.com with your order number.